All Unicorn Stainless Inc, products carry a no questions asked return policy for 14 days from the shipping date. However, this does not cover cut chain, wire rope or any custom special orders. Original freight will not be credited.
All Returns must get a Return Authorization from Unicorn Stainless prior to shipping. If you just ship products back without proper authorization you will not get a credit.
Warranty’s are all covered by the OEM and not Unicorn Stainless but must be processed through Unicorn Stainless.
If you have any questions regarding our policy please don’t hesitate to contact us at 1-800-650-7987.